What we’re looking for

AdPushup is an award-winning ad revenue optimization platform and Google Certified Publishing Partner (GCPP), helping hundreds of web publishers grow their revenue using cutting-edge technology, premium demand partnerships, and proven ad ops expertise. Our team is a mix of engineers, marketers, product evangelists, and customer success specialists, united by a common goal of helping publishers succeed. We have a work culture that values expertise, ownership, and a collaborative spirit.

As an Ad Ops Associate for AdRecover, you are the strongest customer advocate in this organization. Your role will primarily involve account setup & management and customer support. You will create a knowledge base and design a system to ensure the fulfilment of customers’ requirements, the fastest way possible.

Your Day-to-Day Tasks

1. New publisher onboarding, setting ad layouts and Demand Operation Management for each publisher.
2. Managing DFP, Header Bidding, Individual tag-based partners to set up ad optimization and constantly test and review results with the objective of increasing yield.
3. Resolving Customer Queries ASAP with a pinch of awesomeness.
4. Building a KB and Canned Responses for common queries.
5. Co-ordinate with internal teams to resolve their issues.
6. Helping users understand the tool/product better.
7. Ensuring users are able to use AdPushup optimally and optimizing their ad layouts, demand, and ultimately yield.

You Should Have

1. An understanding of analytics, ad networks (AdSense, AdX and DFP) and A/B testing; customer support and SaaS.
2. Good understanding of the basics of HTML, JS, Debugging and Ad Operations.
3. Good understanding of Regular Expressions and its implementation.
4. Smartness and ability to get things done.
5. A consistently curious and inquisitive mind.
6. Excellent written and verbal communication skills.
7. Data-driven mentality (Experiment and Optimize!)
8. Willingness to work as a team.
9. Good understanding of CRM and its management.
10. Leadership qualities to handle sensitive situations and lead team members, if necessary.

Why Work at AdPushup?

At AdPushup, we have:

1. A culture of valuing our employees and promoting an autonomous, transparent, and ethical work environment.
2. Talented and supportive peers who value your contributions.
3. Challenging opportunities: learning happens outside the comfort-zone and that’s where our team likes to be – always pushing the boundaries and growing personally and professionally.
4. Flexibility to work from home: We believe in work & performance instead of measuring conventional benchmarks like work-hours.
5. Plenty of snacks and catered lunch.
6. An attractive and equitable package with ESOPs on the table.
7. Transparency: an open, honest and direct communication with co-workers and business associates.